COMPANY DESCRIPTION:
System Seals is a recognized world leader in the development of hydraulic seals that outperform the competitors. Our dynamic, high-tech environment is dedicated to fostering personal growth and development among its highly collaborative team. The company focuses on sustainable technologies, such as wind energy, steel, automotive and the advancement of manufacturing efficiencies across multiple industries.
With sales doubling in recent years, team members are groomed specifically for continuous growth and promotion within this quickly expanding company. System Seals recognizes that highly skilled employees, who are appreciated for their accomplishments, lie at the core of unprecedented growth.
The company prides itself on many entry level employees, who in just a few years, have moved quickly into leadership roles and lifetime careers. The work environment is friendly, challenging, and fun, with flexible work terms, highly competitive salaries, and a full benefits package.
Learn how high-tech manufacturing can provide an exciting and rewarding career path with endless possibilities.
RESPONSIBILITIES:
- Answer telephones promptly and professionally
- Maintain continuous evolution of product knowledge
- Display a “can-do” attitude that makes it easy for the customer to do business with System Seals, Inc.
- Be capable to learn to identify seal profiles and materials
- Check on inventory and raw material availability before establishing delivery dates
- Provide proposals in a timely manner
- Cross reference competitor part numbers and profiles
- Track and complete projects in accordance with customer expectations
- Demonstrate a willingness and desire to enhance product knowledge and new sales trends
- Apply an understanding of customer specific markets and business segments and sell and service accordingly
- Establishes and maintains customer relationships
- Maintain accurate records
- Communicate professionally, both verbally and in writing
- Work well independently and as part of a team
- Resolve conflicts promptly and professionally and provide timely customer follow-up
- Customer Service: 30%, Quoting: 20%, Order Entry: 20%, Other Duties (Shop): 15%, Other Duties (Office): 15%
REQUIREMENTS:
- Bachelor’s degree preferred, but not required
- Excellent communication and customer relationship skills
- Strong strategic planning and project management abilities
- Excellent Computer skills including, Microsoft Office, Databases, and Outlook
- Ability to continually learn technical details of sealing solutions
PHYSICAL REQUIREMENTS:
Sit [75%], Stand [25%], Lift [up to 25lbs], Walk, Bend, Stoop, Reach, Push, & Pull, as well as Finger/Hand dexterity.